Our US based receptionists are experienced. professional. value for money.

Impress your customers - get a professional greeting delivered to your callers every single time.

Are You Ready For A Game Changer?

Your days of feeling chained to your desk are over. No longer do you have to stay in the office waiting for that all important call. With a virtual receptionist from Ivy Answering Services you can run your business the way that you want without feeling that you need to answer every incoming call.

When you started your business you did so because you felt that you could make a difference, not because you wanted to sit on the phone all day. Just think how much progress you can make if you free up all of that time that you have been spending talking to cold callers and conversing with telemarketers.

  • Flexibility when it counts, use our service as much or as little as you like.
  • Local USA based staff will answer your calls.
  • Change your settings from anywhere using our app.
  • Custom written & very easy to use phone answering software.

Message Taking

This is naturally the first thing that you think of when thinking about a telephone answering service. When you are not available to answer a call then you simply select "Do not disturb" in your account and our staff will take a message for you. Simple!

Calls Transferred To You

This is a great way of getting rid of those annoying telemarketing calls that come in constantly. Our staff will act as a gatekeeper and filter out the unwanted calls from the important ones and forward those calls to you. Think of the time you will recover.

Calls Transferred To A Colleague

Even if you are expecting an important call you don't necessarily have to answer it yourself if you are busy. All you need to do is select transfer to colleague in our admin area and nominate who these calls can go to. We look after the calls while you get on with things.

Information Provided To Callers

How often do people call when all they want to know is "what parking is available" or "do you have a fax number". While it is important to provide this information it can really take a big slice out of your day. Why not let our staff provide this information for you instead?

Local Reception Staff

We don't use staff in overseas call centers to answer our calls. We think it is important that the person answering your calls understands local business conditions and is fluent in the language for which they are answering. We believe this adds a lot of value to our services.

No Long Term Contracts

We want our customers to stay with us because they value the service that we provide and see it as an integral part of our business. If you do decide that you really do want to leave us then you just need to provide us with one months notice.